Managed Service & Engineer on Site
Proactive Solution for IT Management & Maintenance.
Managed Services is a service for proactively managing, monitoring, and maintaining customer devices, applications, and systems based on a Service-Level Agreement (SLA). With this service, businesses can operate more efficiently without worrying about IT infrastructure management.
SERVICE OPTIONS
- Router Managed Services – Cisco, Mikrotik, TP-Link/Linksys
- Access Point Managed Services – Ruijie
- Switch Managed Services – Cisco, HP, D-Link/TP-Link/Linksys
- On-Site Engineering – Professional services for on-site technical needs
Flexible Schedule – Monthly, Weekly, or One-Time Engineering On-Site Support (EOS)
ADVANTAGES
- Preventive Maintenance – Routine maintenance to prevent system disruption.
- Monitoring & Monthly Report – Periodic monitoring with performance reports.
- Regular On-Site Visit – Technician visits to the location (1x every 6 months).
- Corrective Maintenance – Repair and system recovery when problems occur.
- 24/7 Support – Helpdesk, remote troubleshooting, to on-site solutions with reports.
- Maximum Productivity – Ensure devices and systems operate optimally with maximum uptime.
Moratelindo provides a variety of additional services designed to complement and enhance your business performance.
These services provide specialized support and comprehensive solutions that help optimize operations, improve efficiency, and meet specific company needs.
