General Information

About Moratelindo

Engaged in the fiber optic infrastructure for telecommunication network, Moratelindo is positioned to be one of the largest network access provider in Indonesia. Centered in Jakarta, Moratelindo is supported by professionals and experts who have experiences more than 10 years in the industry. We also have experiences to serve various customer segmentation such as Telecommunication, Government and other industries.

Moratelindo Cable Sistem 1 (MIC-1) is the first international network built by Moratelindo with the cable length is about 81,5 kilometers, connecting Batam and Singapore in 2007. Moratelindo was also succeeded in deploying the inland cable within Singapore territory with the cable length is about 23 kilometers laying from Landing point Changi to Global Switch.

Moratelindo has a national network connecting Sumatera – Java – Bali island with cable length is 7,167 kilometers. Later in 2011, Moratelindo built fiber optic infrastructure which connecting Batam – Dumai – Malacca (BDM) with cable length is 403 kilometers. Few years later, Moratelindo developed the second international fiber optic which connecting Jakarta, Bangka, Bintan, Batam and Singapore (B3JS) with cable length is 1,234 kilometers. Furthermore, to deliver a reliable high-speed internet connection in 2014, we established a network to access Jambi and Batam (JIBA) with cable length is 414 kilometers.

We have backbone with big capacity range from Sumatera Backbone (SBB) 580 Giga, Java Backbone 430 Giga, Surabaya – Denpasar Backbone 100 Giga up to B3JS Backbone 1,400 Giga. Beside that, Moratelindo also has an Inner City access inside some cities in Indonesia spread in Jakarta, Surabaya, Medan, Palembang, Batam, Jambi, Bandung, Semarang, Solo, Yogya, Madiun, Cirebon, Malang, Jember, Bogor, Pekanbaru, Dumai, Lampung, Serang, Pekalongan, Tegal, Purwokerto, Bangka, Bali, and Makasar with total length is 11,388 kilometers.

In 2015, through brand, Moratelindo developed the fiber optic network inside business districts area (inner city) to provide high speed internet access. The role is to actively participate in every type of industry ranging from education, small and medium enterprise, healthcare, hotel, manufacturing, defense, oil & gas, government to media industry. Now, networks are available in more than 200 high rise buildings in Jakarta.

In 2016, along with the network development, Moratelindo was trusted by the Indonesian government to support the Ministry of Communication and Information in connecting the entire territory of the Republic of Indonesia using fiber optic network so called the Palapa Ring network.

Palapa Ring is one of the national strategic project aimed to develop fiber optic backbone network infrastructure nationwide for broadband access in Indonesia. Palapa Ring project consists of 3 packages area : West, Middle and East Indonesia.

Moratelindo has been trusted by Indonesian government to develop the Palapa Ring project for west and east package. The Palapa Ring West Package will cover the entire Riau, Riau Island, Natuna and Singkawang with total fiber optic cable length is 2,256 kilometers. Finally, this project was successfully finished in 2018. On the other hand, the Palapa Ring East Package Project will cover the 35 cities in East Nusa Tenggara, West Papua and Papua inland with the total fiber optic cable length is approximately 8,233 kilometers. Involving in these two projects is one of our commitment to participate in “building the country”.

In addition to provide the network access, Moratelindo also has an international scaled Nusantara Data Center (NDC) which is located in 5 major cities, Jakarta, Batam, Medan, Surabaya and Palembang. All NDC are equipped by the best quality of material to ensure the security of data storage and supported by more than one network to keep them secure and accessible.

One of a favorable business in Indonesian is the entertainment industry. Thus in 2017, Moratelindo has launched Fiber To The Home service under the brand name Home. Home is an unlimited multimedia entertainment that can be enjoyed for residential customers. With a choice of internet speed packages up to 100 Mbps and bundled with over 70 local and international cable TV channels, Home provides an unlimited and complete entertainment for family. This is also one of our commitment in promoting the quality of modern life society and supporting the way we communicate in working, doing business, and socializing.

Business Activities

  • Internet service providers
  • Data center providers
  • Domestic and international interconnection networks provider

Date of Establishment

  • August 8, 2000

Legal Basis of Establishment

  • Deed of establishment no. 30 dated August 8, 2000, drawn up before Daniel Parganda Marpaung, S.H., a Notary in Jakarta, which has been approved by the Minister of Justice (now Minister of Manpower and Transmigration) through his Decision Letter no. C-25621.HT.01-01.TH.2000 of December 21, 2000.
  • Deed of Meeting Decision Letter No. 5 dated February 11, 2008, drawn up before Tahir Kamilli, S.H., M.H., M.Kn., Notary in Jakarta. The Deed has been approved by the Minister of Justice and Human Rights based on Decision No. AHU-26803.AH.01.02.Tahun 2008 dated May 21, 2008 and has been registered in the Company Register pursuant to the provisions of UUPT with No. AHU-0039229.AH.01.09.Tahun 2008 dated May 21, 2008.
  • Deed of Declaration of Shareholders’ Resolution No. 63 dated August 24, 2010, drawn up before Yulia, S.H., a Notary in South Jakarta.The deed has been approved by the Minister of Justice and Human Rights through the Decision No. AHU-45046.AH.01.02. 2010, dated September 22, 2010, and has been registered in the Company Register in accordance with the provisions of UUPT no. AHU-0068928.AH.01.09.Tahun 2010 dated September 22, 2010.

Authorized Capital

  • Rp298.750.159.015

Paid-up Capital

  • Rp298.750.159.015

Number of Employees

  • 1,156 Employees


  • 2000
  • 2004
  • 2007
  • 2008
  • 2010
  • 2012
  • 2014
  • 2015
  • 2016
  • 2017

August 8, 2000

The Company was established on August 8, 2000.


The Company initially began its business as an Internet Service Provider (ISP) and a telephone card provider.


The Company transformed into a telecom infrastructure services provider.


  • Built the first link (submarine) between Jakarta & Singapore
  • Established Moratel Int’l Pte.Ltd


  • Obtained permits to operate in Singapore
  • Built a second link between Batam-Dumai-Malacca (submarine) in 2009
  • Built the Sumatera Backbone.


  • Built the 3rd link between Jakarta-Bangka-Bintan-Batam-Singapore (submarine)
  • Established Nusantara Data Center (NDC)


Developed Metro-E in 21 cities


Develop FTTX for corporation


  • Introduced retail brand “”
  • Obtained the West and East Palapa Ring project packages.


Launched “ home” to the retail market (FTTH).

Vision, Mission
and Values

Implementation of targeted strategies throughout 2017 has ushered the Company one step ahead towards achieving its vision and mission. Through the commitment to expand the network and improve the service, the Company achieved a milestone success both in terms of operational and financial. This matter becomes the assets to open up new opportunities in the future, which will ensure the Company’s growth to become larger and more profitable.

To be the best Broadband provider in Indonesia.

To provide excellent network quality and best value for innovative telecommunication infrastructure services and to be a reliable business partner that grows together with all stakeholders.

1. Provide the best experience for customers through excellent service.

  • Always aim for customer satisfaction and strive to understand the desires of dynamic customers

2. Embrace and encourage change.

  • Prepare measures to adapt and improve in response to the changing technology demands and business environment.
  • Focus on CHANGE

3. Build a positive team spirit and open communication.

  • Maintain team unity by promoting togetherness and good communication.
  • Focus on TEAM WORK

4. Innovative and open-minded.

  • Explore new ways and ideas to achieve goals.
  • Focus on INNOVATION

5. Enthusiasm.

  • Carrying out duties and obligations with enthusiasm in order to achieve optimum results.
  • Focus on PASSION

6. Humble and full of integrity.

  • Upholding honesty and encourage professional behavior
  • Focus on INTEGRITY.